Bush's Chicken
3111 THOUSAND OAKS, San Antonio, 78247
Area: North Central
· Metro Health licence 847721
Solid record · rank 36 of 112
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Latest health inspection
100/100 on May 6, 2026 (92 days ago)
Inspections start at 100 and lose points for each violation found. 69 or below is a failing inspection. A score describes one visit on one day — Metro Health says so itself — not the condition of the business today.
Inspection history — 9 on record
Open any inspection to see what the inspector actually found, in plain English, with the Food Code section it was cited under.
May 6, 2026 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Sep 10, 2025 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Feb 25, 2025 100 No violations recorded
✓ Metro Health recorded no violations at this inspection.
Sep 5, 2024 96 3 findings · 1 illness risk factor
Wiping cloths were left out instead of kept in sanitizer
A damp rag on the counter is the most effective bacteria-spreading tool in a kitchen. Between uses it belongs in a bucket of sanitizer at the right strength.
“sani bucket solution visibly soiled. Ensure to change out sani bucket solution.”Inspector’s note · SA Metro Health
Food Code 3-304.14(D) — Wiping Cloths, Use Limitation · inspection item 36
Dead pests were not removed
Dead insects and rodents left in place are both a contamination source and a sign the problem is not being worked.
“dead pests on floor by back door. Ensure to remove dead pests.”Inspector’s note · SA Metro Health
Food Code 6-501.112 — Removing Dead or Trapped Birds, Insects, Rodents, and Other Pests · inspection item 34
Equipment or utensils were not clean
Split into two standards: anything that touches food must be clean to sight and touch, and everything else must be free of built-up grease, dust and debris. This is the most cited line in the whole code.
“floor of walk in freezer full of food debris. Ensure to clean freezer floor to sight and touch.”Inspector’s note · SA Metro Health
Food Code 4-601.11(C) — Equipment, Food-Contact Surfaces, Nonfood-Contact Surfaces, and Utensils · inspection item 42
Feb 9, 2024 95 2 findings · 2 illness risk factors
A detergent-sanitizer was used outside its rules
Combined products only work at a specific concentration and contact time.
“employee washing dishes without sanitizing solution (establishment uses QUAT). Observed establishment out of sanitizing solution. Ensure dishes are washed, rinsed and sanitized properly.”Inspector’s note · SA Metro Health
Food Code 4-501.115 — Manual Warewashing Equipment, Chemical Sanitization Using Detergent-Sanitizers · inspection item 33
The sanitizing step was not done correctly
Either hot water at the required temperature and time, or chemical sanitizer at the required strength and contact time. Neither is optional.
“establishment out of sanitizing solution (establishment uses QUAT). Ensure sanitizing solution is stocked and surfaces are cleaned as per;”Inspector’s note · SA Metro Health
Food Code 4-703.11(C)(3) — Hot Water and Chemical · inspection item 10
Aug 15, 2023 98 2 findings
Equipment or utensils were not durable or designed for commercial use
Household equipment in a commercial kitchen cannot survive commercial cleaning and breaks down into surfaces that cannot be sanitized.
“Equipment and utensil design and construction. safe materials and maintained in good repair.”Inspector’s note · SA Metro Health
Food Code 4-201.11 — Equipment and Utensils
A Food Code requirement was not met
The inspector's own note below describes what was found.
“equipment not in good repair. Ensure equipment is in good repair. Management has stated equipment will be fixed.”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.223 · inspection item 32
Feb 13, 2023 95 3 findings · 1 illness risk factor
A hand sink was blocked, or used for something other than washing hands
Hand sinks get used as dump sinks or stacked with boxes. A hand sink you have to move something to reach does not get used mid-rush, which is exactly when it matters.
“scrubber and towel stored in front hand sink. Ensure hand sink is used for handwashing only.”Inspector’s note · SA Metro Health
Food Code 5-205.11 — Using a Handwashing Sink · inspection item 31
Water pressure was inadequate
Low pressure means the dish machine cannot rinse or sanitize properly.
“Hot water under pressure unavailable at first faucet of three compartment sink. Manager was able to turn on hot water. Water leaking when shut off by top knob. Manager said they will put in work order.”Inspector’s note · SA Metro Health
Food Code 5-103.12 — Pressure · inspection item 23
The plumbing was leaking or in disrepair
A leak under a prep sink puts standing water on the floor and drips onto whatever is stored below it.
“second faucet of three compartment sink leaking. Ensure plumbing is in good repair.”Inspector’s note · SA Metro Health
Food Code 5-205.15(B) — System Maintained in Good Repair · inspection item 46
Jun 8, 2022 99 1 finding
Pests were present, or the premises were not kept free of them
Roaches, flies and rodents move directly between waste and food. A live sighting during an inspection means the population is well established.
Food Code 6-501.111(B) — Controlling Pests
Nov 30, 2021 95 3 findings
A Food Code requirement was not met
The inspector's own note below describes what was found.
“Insect control devices, design and installation. Observed sticky trap stored over teas in kitchen. Ensure insect control devices are installed so that it is not above food preparation areas; and dead insects and insect fragments are prevented from being impelled onto or falling on exposed food; c…”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.114
A Food Code requirement was not met
The inspector's own note below describes what was found.
“(D) Surfaces of utensils and equipment contacting food that is not time/temperature control for safety shall be cleaned: in equipment such as ice bins and beverage dispensing nozzles and enclosed components of equipment such as ice makers, cooking oil storage tanks and distribution lines, beverag…”Inspector’s note · SA Metro Health
Texas rule 25 TAC §228.149
A Food Code requirement was not met
The inspector's own note below describes what was found.
Texas rule 25 TAC §228.174
What these numbers do and do not mean
An inspection score describes one visit on one day. It is what one inspector recorded on one date at one address — Metro Health says so itself. It is not a standing condition, not a grade for the food, and not a prediction about your lunch. A kitchen that scored 88 in March may be spotless today, and one that scored 100 may not be.
A 311 complaint is a phone call, not a finding. The city records that a member of the public called. It is not a citation, not an investigation result, and not evidence that anything was wrong. The city files it against an address, so where two food businesses share one, neither the record nor we can tell them apart. We publish the count with its denominator and let you weigh it.
Awards are reported, not endorsed. Every recognition on this site carries its publisher, its year and a link to the page we read it on. We did not judge those contests and we do not vouch for them; where a publisher named a business rather than an address, the page says so.
Absence of data is never rendered as a finding. No inspection on record means no Bird Score — never a zero, never quietly ranked last. No award found means we searched 172 recognitions from 13 publishers and found none, which is a statement about press coverage and not about cooking.
If something here is wrong, we will fix it. Every figure links to the record it came from. Email us with the correction and we will check it against the source and correct it within 48 hours, whether or not you are a customer. How to request a correction.